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Privacy Policy

1. Who are we?

Swiss-AS (“Swiss-AS”, “We”, “we” or “our”) is the controller of your personal data processed through this Website. We are headquartered in Switzerland. Our primary business is providing the AMOS software solution to airlines and MRO providers. Our business model does not target selling products or services to individuals. Nevertheless, the Website offers certain possibilities for individuals to get in contact with Swiss-AS and by doing this personal information may be processed.

2. What information do we collect about you?

We only process personal information which has been voluntarily submitted by an individual. This typically includes:

Contact details: E-mail address, First name, Last name
Your Business Function
The company you work for
Your IP address
We do not collect personal information for individual consumer use.

3. Why do we collect and use your information?

We process personal data only for legitimate business-related purposes. These include:

Registering to our newsletter
Requesting an AMOS brochure soft copy
Submitting a contact request
Submitting a job application
Requesting a login to the Customer Portal.
Web requests done via your browser on www.swiss-as.com
Issuing a Support Request via the Web Support Tool.

4. How do we use your information?

We use the information we collect to provide you with the requested services and information, manage our business relationships, and improve our offerings. We may also use aggregated or anonymized data for analytical purposes. We do not use your data for marketing unrelated to your business inquiries or existing services without your explicit consent.

5. Will my personal data be shared with others?

Personal data submitted to Swiss-AS is not transferred to 3rd parties, except where necessary for service delivery or legally required: 

In case you register for a specific training. In that case, your personal data is stored in a secure section reserved for Swiss-AS in the learning management system www.docebo.com (the respective privacy policy can be found here: https://www.docebo.com/
Personal data submitted to us is stored on servers in Switzerland.
If international transfers are necessary for service provision, Swiss-AS ensures appropriate data protection safeguards are in place, as required by law.

6. How long do we keep your information?

Personal data you provide to us is stored as long as it is legitimate for the purpose outlined in this policy respectively until you request it to be deleted or as required by applicable laws. Specific retention: 

  • Your IP address can be stored for a duration of up to 2 (two) months and then deleted.
  • Training registration data is retained according to Docebo's policy and our business needs.

7. What are your rights?

You have the right to access, rectify, or request deletion of your personal data. Please contact privacy@swiss-as.com. As long as there is no legal requirement to retain your personal data we will delete it as soon as possible.

8. Cookies

8.1 What are cookies?

Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Among other things, cookies allow a website to remember your preferences and improve your experience.

8.2 What cookies do we use?

We are using only strictly necessary or essential cookies for website functionality. In the other hand, some cookies are “persistent” cookies and they remain on a device for the period of time specified in the cookie and are activated each time the user visits the Website. We are using only the following necessary or essential cookies as follows:

cookie-agreed: The purpose of this cookie is  to remember your preferences as to whether you wish to allow us to store cookies  or not. This is a “persistent” cookie which last for 3 months.
JSESSIONID: The purpose of this cookie is to preserve the users states across page requests.  With this cookie the Customer Portal can recognize if your browser has been logged in or not throughout the session. This is a “session” or “transient” cookie wh

You can manage cookies via your browser settings. Disabling essential cookies may affect website functionality.

Other tracking technologies (e.g. via google analytics) are not used on our website.

9. What about personal data stored in the Customer Portal?

With dedicated logins provided to you for our Customer Portal, you may manage your contacts towards Swiss-AS. It is in your responsibility to ensure that the personal data you process in this context as a data processor, have been lawfully collected by you. The administration tools available to you in the Customer Portal allow you to comply with your obligations as a data processor of this data, e.g. ensuring that the data subjects’ right, whose personal data you process, can be executed by them.
In order to utilize the maintenance key renewal web service, Swiss-AS provides you with a dedicated web user. Swiss-AS recommends the use of a generic name for that web user and not a login containing names that could be used to identify an individual.

10. What about links to other websites?

Our website may link to external sites. We are not responsible for their privacy policies or content. Please check their policies before submitting personal data.

11. How can you contact us?

For questions about this Privacy Notice or to exercise your rights, please contact our privacy team at privacy@swiss-as.com or write us via postal mail at Swiss Aviation Software Ltd., Rudolf Geigy-Strasse 3, 4123 Allschwil, Switzerland. 

12. What laws apply to this Privacy Notice?

This Policy is governed exclusively by Swiss law. Any disputes will be handled in the courts of Switzerland, though we may pursue action in your jurisdiction if necessary.

Get in touch with us.

Support from our team is just a message away.
We’re happy to assist.

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