Asiana Airlines goes live with AMOS


At a glance

  • - Swiss-AS strengthens its presence in the Korean market

  • - Modular AMOS software package to serve specific needs

  • - AMOS customer tailored implementation to support technical documentation management


Swiss AviationSoftware has inked contracts with Asiana IDT, being the IT services provider of Asiana Airlines and its subsidiaries. The company signed for a tailored edition of AMOS to support the maintenance activities related to the fleet of Asiana Airlines, Air Busan and Air Seoul, counting up to 108 aircraft in total.

The Korean group of airlines was searching for a state-of-the-art technology to the visualisation and management of technical documentation as well as to perform and record the production and maintenance execution activities. The modularity of AMOS combined with its ability to integrate with the existing IT landscape allowed Asiana Airlines to consider for their technicians to use chosen capabilities of AMOS.

Following a detailed functional assessment of AMOS, Asiana IDT has awarded AMOS as their preferred solution to increase its efficiency to generate complete and accurate job cards and to seamlessly integrate with their master MRO software SAP. This new partnership is another example of the AMOS’ modularity and flexibility to improve performance in targeted areas and its ability to seamlessly integrate with another legacy system.

By implementing a customer-tailored AMOS module package, Asiana Airlines aims to provide its users the capability to assess and share technical content according to the evolving OEM maintenance requirements more efficiently. The AMOS OEM Document Library supports the following documents: AMM, MMEL, TSM, IPC, MPD Task Card (SGML / TSDF / XML and S1000D format) and when uploading the OEM publication it becomes a digital interactive object to be viewed in AMOS, in addition, the frontend users may create and modify Work Instructions, Work Templates & Jobcards directly from those OEM documents. With the workflow setup and interfaces within their legacy systems, the users are able to collect and generate Workpackages with Jobcards in PDF format for the mechanics to perform the given tasks.

Both project teams have kicked off the implementation project of AMOS in June 2023. The Swiss-AS project manager delivered a tailored on-the-job training to Asiana Airlines’ key users. Right after, both implementation project teams reviewed the processes in place and mapped them with the existing AMOS processes. In parallel, the data migration project team has identified and fix the data migration scope and plan, aiming to automate as much as possible the procedure by using data transformation tools.

The many various aircraft types that compose the Asiana Airlines’ fleet involved some with many different types of documents and formats to be handled. Nevertheless, the project was timely completed within five months and the airline went live with AMOS end of November 2023.

Aircraft safety is key factor of Asiana Airlines’ corporate philosophy – airworthiness at its heart. In this context AMOS becomes a crucial tool within the airlines’ digital ecosystem to support its continuous seek for maximum safety through optimised and efficient maintenance activities. 


About Asiana Airlines

Asiana Airlines, headquartered in Seoul, Republic of South Korea, was founded in 1988. The global airline and its subsidiaries Air Busan and Air Seoul deserve domestic and international routes with a mixed fleet of 108 aircraft of types A320, A330, A350, A380, B767, B777 and B747.


About Swiss AviationSoftware

Swiss-AS as an industry leading M&E / MRO software provider offers an end-to-end integrated, highly intelligent software suite, designed to cover the management of the entire spectrum of maintenance activities. AMOS in combination with its mobile package empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, over major low-cost, regional and flag carriers, and large airline groups to MRO providers – to digitalize and automate their maintenance processes and connect with other industry solutions beyond the boundaries of AMOS via the data messaging platform AMOS central.