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Business Consulting

Guiding customers towards maintenance best practice

Effective processes are the basis of every successful AMOS implementation and long-term system performance. Our consulting services help customers design or refine their maintenance processes so that AMOS can deliver its full value. Before giving any advice, we build a precise understanding of the customer’s organisation, goals and challenges. All our consultants come from the aircraft maintenance industry and speak the language of MRO.

During implementation

Our consultants bring experience from hundreds of projects. They explain proven maintenance best practices and adapt them to each customer’s needs. Early in the project, we run structured workshops to map existing processes to AMOS capabilities. These sessions clarify options, define functional requirements and identify the most efficient end-to-end processes. They also determine any required customisation or integration to ensure a smooth transition.

Thanks to its broad configuration options, AMOS can support diverse workflows and user groups. The aim is always the same. Higher productivity. Better data quality. More efficient operations.

Throughout the AMOS lifecycle

Consulting does not end after go-live. As AMOS evolves, our consultants help customers benefit from new features and continuously optimise their processes. To support this, we developed the AMOS Adoption Improvement methodology.

We assess the customer’s AMOS Adoption Index and provide a tailored Adoption Plan with concrete recommendations to move through the adoption stages.
Key dimensions include:

coverage of core processes

maturity of change management

integration depth

strength of the AMOS Competence Center

user expertise

release and upgrade discipline
contribution to product development

The assessment combines customer self-evaluation, data analysis and an on-site audit across business lines.

With insights gained from more than 200 customers, the AMOS Adoption Improvement methodology provides an objective and proven way to evaluate adoption levels and maximise the return on investment in AMOS.

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